No monthly fee, no per-seat fee, no carrier-account fee. Our margin and the accessorials are already inside the number you are shown, and we re-check it twice before the freight moves.
Nothing moves before you confirm. In Shopify it’s a one-time charge you approve in Shopify’s own billing prompt, landing on your normal invoice. In the portal you pay by card.
We re-rate the lane when you start the booking and again before we tender it. If the carrier’s price has moved by even a cent we stop and tell you rather than quietly charging the difference.
Cancel more than one business day before pickup and the charge comes back automatically. If a carrier rejects the shipment after you have paid, that refunds automatically too.
A crated headboard to the next state and a pallet of sofas across the country are not the same shipment. Weight, distance, and how far into the building it goes are what move the number.
The one thing that can still move the number. A carrier may reweigh, remeasure or reclassify a shipment against its actual measurements. If it does, the charge is adjusted in either direction — refunded as readily as billed — within 60 days, on the payment method on file. You are notified, you acknowledge it at booking, and you have 30 days to dispute it. Details in Terms § 8.3.
The price is identical either way. What changes is whose payment page you see.
A one-time app charge you approve in Shopify’s native billing prompt, which lands on your normal Shopify invoice. Free to install; you are only ever charged when you book a Bill of Lading.
Refunds and credits are handled by our team, not self-serve.
Pay by card at booking through Stripe. Save the card and the next booking is one click — and you choose whether the whole organization can use it or only you.
Card details are held by Stripe. We keep the brand, last four and expiry, nothing more.
Full commercial terms are in the Terms of Service and the Shipper Services Agreement.
Install it into Shopify in about five minutes. Or request a portal account for your team — a person reviews that one, so it takes a little longer.
Not sure which? Email us. A real person replies within one business day.
