Delivery services

Curbside, or through the front door.

Quote the service level you are selling, with its cost already inside the number.

Delivery service levels

  • Curbside

    The carrier brings it to the curb or driveway and it’s yours from there. The default on most lanes, and the cheapest way to move a pallet. A contactless variant with no signature is available on residential CEVA lanes.

  • Room of Choice

    Carried inside and set down in the room the customer names, stairs included. Priced as an add-on to the lane and shown inside the quote.

  • White Glove

    Brought inside, unpacked, and the packaging taken away. Enabled per account: answer three questions about what you ship and we’ll review it.

Not sure which one a customer needs? Ask us. We’ll tell you what the carriers will do on that lane.

Accessorials

The accessorials are already in the price.

Liftgates, stairs, a second person on the truck, a Saturday pickup, a delivery into Manhattan. These are the charges that usually arrive as an invoice correction weeks later. We rate them up front from the carrier’s own tables, and detect some of them for you.

  • Detected from the shipment

    A second person for anything over 95 inches or 150 lb, a weekend or federal-holiday pickup, and the New York metro surcharge are all applied from the shipment itself.

  • Priced from the carrier’s tables

    Liftgate, inside delivery, limited access, appointment windows, after-hours, re-attempts, storage, uncrate and detrash: rated from the tariff, so they are inside the number before you book.

  • Fuel updated as it moves

    The fuel surcharge is held per carrier and updated as it moves, without waiting for a release.

What ships

For shipments parcel can’t handle.

ShipEasy is for the products parcel can’t take: pallets, crates, anything over 150 lb or oversized. These are the categories we see most.

  • Furniture

    Sofas, dining sets, desks, headboards. White-glove and inside-delivery available.

  • Appliances

    Washers, dryers, fridges, ovens. Liftgate and curbside service standard.

  • Fitness equipment

    Treadmills, squat racks, ellipticals, weight stacks.

  • Mattresses & bedding

    King and queen mattresses, foundations, bed frames. Roll-up or boxed.

  • Auto parts

    Engines, transmissions, body panels, wheels, lift kits. Crated or palletized.

  • Large electronics

    85″+ TVs, commercial displays, server racks, A/V equipment. Crated for transit.

Shipping something else heavy or oversized? Tell us what — we’ll let you know if our networks cover it.

Limits

What we will and won’t quote.

Geography Contiguous 48 states + DC

Domestic LTL, priced in USD. Alaska, Hawaii and international freight are on the roadmap, not available today.

Size Up to 600″ and 45,000 lb

Per shipment, across up to 600 pieces. Anything over about 120″ or 2,500 lb gets flagged for a second look before it goes out.

Not parcel No UPS, FedEx or USPS

We don’t print parcel labels. Keep your parcel app for anything under 150 lb.

Coverage is opt-in Released value unless you add it

By default freight moves under the carrier’s released value: $0.10 to $0.50 per pound, not what the goods are worth. Optional cargo coverage is one line at booking. What it covers.

One document The carrier’s Bill of Lading

A booking produces the carrier’s own BOL, a PRO number and a tracking link. We don’t print shipping labels, packing slips or manifests.

Start shipping

Book your first shipment this week.

Install it into Shopify in about five minutes, or request a portal account for your team. A person reviews that one.

Not sure which? Email us. We reply within one business day.

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