Curbside, or through the front door.
What happens when the truck arrives is usually what the customer remembers. Quote the service level you are actually selling, with the cost already inside the number.
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Curbside
The carrier brings it to the curb or driveway and it’s yours from there. The default on most lanes, and the cheapest way to move a pallet. A contactless variant with no signature is available on residential CEVA lanes.
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Room of Choice
Carried inside and set down in the room the customer names, stairs included. Priced as an add-on to the lane and shown inside the quote, so you are never waiting on a number.
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White Glove
Brought inside, unpacked, and the packaging taken away. Enabled per account: answer three questions about what you ship and we’ll review it.
Not sure which one a customer needs? Ask us. We’ll tell you what the carriers will actually do on that lane.
The awkward part of the lane is already in the price.
Liftgates, stairs, a second person on the truck, a Saturday pickup, a delivery into Manhattan. These are the charges that normally arrive as an invoice correction weeks later. We rate them up front, from the carrier’s own tables, and some of them we detect for you.
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Detected, not remembered
A second person for anything over 95 inches or 150 lb, a weekend or federal-holiday pickup, and the New York metro surcharge are all applied from the shipment itself. You don’t have to know the rule to be quoted correctly.
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Priced from the carrier’s tables
Liftgate, inside delivery, limited access, appointment windows, after-hours, re-attempts, storage, uncrate and detrash — rated from the tariff rather than estimated, so they are inside the number before you book instead of arriving as a correction later.
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Fuel is current, not annual
The fuel surcharge is held per carrier and updated as it moves, without waiting for a release. A stale fuel number is the quietest way for a quote to be wrong.
For shipments parcel can’t handle.
ShipEasy is for the products parcel can’t take — pallets, crates, anything over 150 lb or oversized. These are the categories we see most.
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Furniture
Sofas, dining sets, desks, headboards. White-glove and inside-delivery available.
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Appliances
Washers, dryers, fridges, ovens. Liftgate and curbside service standard.
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Fitness equipment
Treadmills, squat racks, ellipticals, weight stacks.
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Mattresses & bedding
King and queen mattresses, foundations, bed frames. Roll-up or boxed.
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Auto parts
Engines, transmissions, body panels, wheels, lift kits. Crated or palletized.
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Large electronics
85″+ TVs, commercial displays, server racks, A/V equipment. Crated for transit.
Shipping something else heavy or oversized? Tell us what — we’ll let you know if our networks cover it.
What we will and won’t quote.
Worth knowing before you build us into a workflow.
Domestic LTL, priced in USD. Alaska, Hawaii and international freight are on the roadmap, not available today.
Per shipment, across up to 600 pieces. Anything over about 120″ or 2,500 lb gets flagged for a second look before it goes out.
We don’t print parcel labels and aren’t trying to replace the app that does. Keep it for anything under 150 lb.
A booking produces the carrier’s own BOL, a PRO number and a tracking link. We don’t print shipping labels, packing slips or manifests. If you arrived from a decade of parcel software, that is the expectation worth resetting first.
Freight moves under the carrier’s standard liability. If you need declared value or cargo insurance, arrange it separately — we don’t sell it.
Book your first shipment this week.
Install it into Shopify in about five minutes. Or request a portal account for your team — a person reviews that one, so it takes a little longer.
Not sure which? Email us. A real person replies within one business day.